agt99's commitment to responsible gambling
Play for fun, not out of addiction — agt99 places the highest importance on your mental and financial wellbeing and helps every player make informed decisions.
What is responsible gambling and why does it matter?
Online betting and casino gaming are a form of entertainment — but they also carry financial risk. agt99 believes it is our responsibility to create a safe and enjoyable environment for every player. Responsible gambling means playing for fun within your own budget and having the courage to stop when needed.
Millions of people in Bangladesh enjoy online gaming for entertainment. agt99 wants this enjoyment to never become a burden in anyone's life. That is why we always maintain transparent policies, effective safety tools, and 24/7 support.
Please note: online betting is only for those aged 21 and above. Participation in any form of gambling by minors is strictly prohibited, and agt99 makes no exceptions on this matter.
Our safety tools
agt99 provides these tools to give you full control over your own play.
Deposit Limits
Set the maximum amount you will deposit per day, per week, or per month in advance. Once a limit is set, it takes effect immediately and cannot be increased easily.
Time-Out Feature
If you feel you need a break, you can temporarily suspend your account for a set period. During this time, logging in or placing bets will not be possible.
Self-Exclusion
For long-term protection, you can request to permanently close your own account. After self-exclusion, agt99 will not send you any promotional messages.
Gaming History Review
View your complete deposit, withdrawal, and betting history at any time. Understanding your own habits is the first step toward responsible gambling.
24/7 Support Centre
Contact agt99's live chat or email for any issue. Our Bangla-speaking team is always by your side — day or night.
Minor Protection
agt99's strict age-verification process ensures that no minor can access the platform. Always keep your account secure in a family environment.
For those aged 21 and above only
Opening an account on agt99 and placing any kind of bet is strictly prohibited for anyone under the age of 21. Stay alert to ensure that younger members of your family cannot access your account.
Warning signs of problematic gambling
Most people play for fun and enjoy it without any problems. However, for some, gambling can spiral out of control. Be alert if you notice any of the following signs in yourself or a family member:
- Feeling a strong urge to keep playing in order to recover money that was lost.
- Spending beyond your budget and taking money from household expenses to gamble.
- Hiding your gambling from family or friends, or lying about it.
- Trying to stop gambling but repeatedly failing to do so.
- Playing for hours on end while neglecting work, studies, or family responsibilities.
- Experiencing stress, depression, or anxiety because of gambling.
- Taking out loans or selling valuables to fund gambling.
If you notice these signs in yourself: please contact agt99's live chat or set a self-exclusion or time-out directly. Seeking help is a sign of courage.
Practical tips for safe and responsible gambling
- Decide how much money you will spend before you start playing and stay within that limit — stop when you reach it.
- Do not think of gambling as a way to earn money; it is entertainment — enjoy it whether you win or not.
- Set a time for playing and take regular breaks — avoid long, uninterrupted sessions.
- Avoid playing when you are drinking alcohol or under mental stress — your ability to make sound judgments is reduced.
- Keep agt99's deposit limit and time-out features active — they are built for your protection.
- Never bet with money set aside for household expenses, your children's education, or emergency funds.
- If you feel frustrated after a lost match or round, stop playing at that moment.
- Talk openly with family and friends — the opinions of those close to you are valuable.
How to use agt99's safety tools
After logging in to your agt99 account, you can easily find the security settings. From there, you can set deposit limits, a time-out, and self-exclusion. Deposit limits take effect immediately — however, if you want to increase a limit, a set waiting period applies, so that no hasty decisions are made on impulse.
If you choose a time-out, you can suspend your account for anywhere from one day to several weeks. No bets will be accepted during this time. For self-exclusion, you can choose a specific duration — once this request is submitted, it cannot easily be cancelled.
If you have any questions about these settings or need direct assistance, contact agt99's 24/7 live chat or email.
Get direct support
Our responsible gambling specialist team is available for you seven days a week, twenty-four hours a day. Support is available in Bangla and English.
Live Chat — 24/7 instant support
Email: [email protected]
Responsible Gambling FAQ
Enjoy responsibly
Thousands of games, sports betting, and live casino await you at agt99 — just enjoy them within your own limits. Browse our FAQ to learn more or log in directly.